Frequently Questions
Yes! Employee time cards can be edited through their user profile within the Timesheets section. Once in this section, you can click on the ‘Edit’ button and then click on any of the shift sections of a time card to edit the time. You can also add new days to a timesheet using the ‘ADD NEW DAY’ button. See Our Video Tutorial
Only the login credentials associated with the creation of your company account have elevated (admin) privileges. Any other account added under your company is considered an employee account with limited permissions.
Employees are only able to access the Time Clock page and their User Information. They are not able to edit their time card information, and settings, or edit and see other employees within the company.
To update an employee profile, you will go to the ‘Employees’ page and then click on the employee’s name whose profile you want to update. From the Profile screen, you can click on the ‘User Information’ link to edit the user’s information or the ‘Timesheets’ link to edit their timesheets. See Our Video Tutorial
From the ‘Employees’ page, you’re able to add new employees to your company using the ‘Add New’ button. You have the option of sending them an invite link which they can use to create their profile and join your company, or you can add an employee manually using the ‘Manually Create Employees’ option. See Our Video Tutorial
We’re currently working on a web application of Illuminate Time Tracker that will connect with your mobile app for easy cross-platform time management. In the meantime, you can download the app from the Apple App Store or Google Play Store.
We’re ready to help! Contact our support team at support@getilluminate.io and describe the issue you’re experiencing. Please include any related error messages or screenshots and we’ll get back to you as soon as possible.
Illuminate Time Tracker is a stand-alone module based on the complete employee management solution Illuminate. Illuminate consists of various employee management modules including ones for company benefits, employee performance, careers, and time tracking.
Time tracking through Illuminate is enhanced with a host of other features including GPS tracking, department management, manager access levels, QuickBooks integration, PTO options, and more.
To learn more about Illuminate or to upgrade, contact our support team at support@getilluminate.io.
Yes! Illuminate Time Tracker is completely free with no in-app advertisements or premium features.
At this time, Illuminate Time Tracker does not integrate with any existing payroll applications. In the future, we will allow users to integrate their time tracking with QuickBooks, but this feature will only be available to Illuminate users and not users of Illuminate Time Tracker.
The Timesheets page allows you to quickly determine if your employees have met their specified hours for the pay period. You can choose which employee time records you wish to approve using the approval system, leaving the disapproved ones that you want to address later. Once you approve all of your employees’ time records, you can export your timesheet for the previous pay period and run payroll based on the data.
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